Frequently asked questions.
Find answers about our services, process, pricing, and support. Can't find what you need? We're here to help.
What services does D2 Enterprises offer?
We offer comprehensive IT services including web development, mobile app development, cloud solutions, API development, database design, and technical consulting. Our team specialises in React, Vue.js, Angular, Node.js, Python, and cloud platforms like AWS and Azure.
Do you work with specific industries?
Yes — we have extensive experience across laundry & logistics, e-commerce, healthcare, and education. We understand industry-specific challenges and regulatory requirements, delivering tailored solutions for each sector.
Can you help modernise our existing systems?
Absolutely. We specialise in system modernisation — migrating legacy systems to modern platforms, improving performance, enhancing security, and integrating new technologies with minimal disruption to your operations.
What is your development process?
We follow a 5-step process: Discover (understand needs), Design (architecture & wireframes), Build (production-grade code with CI/CD), Ship (deploy & monitor), Scale (optimise & grow). Transparent progress at every stage.
How long does a typical project take?
Simple websites: 2–4 weeks. Complex web applications: 3–6 months. Mobile apps: 4–8 months depending on features. We provide detailed timelines during our discovery phase.
How do you ensure project quality?
Code reviews, automated testing, continuous integration, and regular client feedback sessions. We follow industry best practices and modern development methodologies to ensure robust, scalable solutions.
How do you determine project pricing?
Pricing is based on scope, complexity, timeline, and required technologies. We offer fixed-price and hourly billing. After understanding your requirements, we provide a detailed proposal with transparent pricing — no hidden costs.
Do you offer payment plans?
Yes — typically 30% upfront, 40% at mid-project, and 30% upon completion. We can discuss custom payment schedules based on your needs and project size.
Are there additional costs after completion?
The project price covers everything in the proposal. Additional costs may include hosting, third-party services, or optional maintenance packages. We're transparent about all potential costs upfront.
Do you provide ongoing support after launch?
Yes — bug fixes, security updates, performance monitoring, and feature enhancements. We provide different support packages to meet your ongoing needs and ensure optimal performance.
What are your support hours?
Monday–Friday 9 AM to 6 PM IST. For critical issues, we offer 24/7 emergency support. We also accommodate different time zones for international clients.
Do you work with international clients?
Yes — we work globally with established processes for remote communication, project management, and delivery across time zones. Offices in Singapore, Australia, and India.